How we can help

The chances are that at some point in your life, someone will rely on you… that makes you a carer!

Many do not recognise themselves as carers.

They are parents, grandparents, children, partners, friends or neighbours doing what needs to be done to maintain a quality of life for those they are looking after.

Sunderland Carers Centre is here to help you. Whether you are caring for young children, parents, grandparents, extended family members or friends, we adopt a “whole family” approach.

Each member of a family will experience different caring roles and our aim is to identify and support every need.

Supporting Professionals

Sunderland Carers Centre is committed to supporting our city’s professionals. Whatever your professional walk of life, there is help, guidance and carer awareness training available to you.

If you would like to refer an adult or young carer to our services please complete the relevant referral forms on line and return via email to

E-bulletin for professionals

Our e-bulletin is an email information update for professional in Sunderland who have an interest in issues and news relating to caring and Sunderland Carers Centre.

Training and Invitations to talk to your organisation

We are happy to come along to your organisation and team meetings to give a talk about the work that we do to support carers in Sunderland.

We are also able to provide bespoke Carer Awareness training packages for your organisation and staff teams. There will be a cost associated with this training. Please contact us to discuss further.

Carers Centre Point

The Carer Centre Point is our information, advice and guidance hub. If you visit the Carers Centre we have a dedicated area which houses our information library, computer for carer use, our Carer Contact Team and Dementia Advice Service.

Please find some of our documents that you can download. If you require any other information, advice or guidance please contact us.


Many of our calls are from carers requiring benefit advice and guidance as a caring role can impact on the family’s finances. Our Carer Contact Team can help guide you through the Turn2us calculator or simply click on the Turn2us button to complete your own benefit calculation.

For further information about benefits please see our Guide To (PDF).

This Benefits Calculator is supplied by Turn2us, a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.

Carer Management Boards.

Comprised of carers whose family members live in 16 small group homes across Sunderland, Carer Management Boards were set up to give carers the opportunity provide scrutiny of policy and bring areas of good practice or concern within the homes to the attention of the Local Authority.

Sunderland Carers Centre acts as a ‘post box’ and message passing facility to enable any family member who has a relative in one of the homes to contact the appropriate Board member.

The Board meets quarterly to receive an update from the Managing Director of Sunderland Care and Support Ltd and to monitor the welfare of the residents of the homes. The Board has the power to make suggestions and to influence the care and support offered.

Carer Management Board Meeting Summaries

Click the appropriate date to view the meeting summary:

January 2021

October 2020

October 2019

July 2019

April 2019

January 2019